Q & A

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Q: Who is Thorned for?

A: Thorned is for anyone who loves to keep it chill. Our pieces are made for people who want comfort without sacrificing style, whether you’re relaxing at home, hanging out with friends or just doing your own thing.

We don’t believe in strict gender rules. Our designs are unisex and created for everyone who wants to wear what feels right. If you value quality, softness and durability, while also caring about the planet, Thorned is for you. Everything we make is produced on demand only in Europe, which means less waste, shorter transport distances and more mindful choices.

In short, Thorned is for people who want clothing that looks good, feels amazing and makes life simpler.

Q: Why only unisex

A: We choose unisex clothing because we don’t believe in strict gender rules. Fashion should be about what feels right for you, not about labels or binaries. Our unisex designs are for everyone, so anyone can wear them comfortably and confidently, regardless of gender. It’s all about freedom, style and feeling good in what you wear.

Q: How long does shipping takes?

A: On average it's around 6 business days. More information is in our Shipping & Return Policy

Q: How much is shipping?

A: Shipping costs €5.99 anywhere in Europe

Q: Can I return my order?

A: Returns are only accepted for products that are damaged or defective. You must contact us within 48 hours of receiving the item and provide photos as proof. Products must be returned in the same condition as received, with all original packaging, labels, and accessories intact.

Additionally, you have a 14-day cooling-off period from the day you receive your order to decide whether to keep it. During this period, you may return items for any reason, but you will be responsible for return shipping costs if the return is due to a change of mind. This does not apply to damaged products.

Q: How does the return process work?

A: Contact us within 48 hours of receiving your item and provide photos if it is damaged or defective.

The product must be returned in the same condition as delivered, with all original packaging, labels and accessories intact (no extra damage or misuse).

Once we confirm the defect or validate your return, we will replace or refund the product.

You also have a 14-day cooling-off period to return items for any reason, except for damaged or custom-made products. Return shipping costs for changes of mind are the customer’s responsibility.

Q: Who's responsible if my package gets lost or damaged during shipping?

A: The risk of loss or damage transfers to you upon delivery.

Our liability is limited to the amount you paid for the product and does not cover indirect or consequential losses.